Apply online instantly. Interview questions come from a packet. Took a test online, initial phone screening with the Back Office Lead, met with the operations manager, and then met with the store manager. Customer Service Specialist (Former Employee) - North Charleston, SC - January 6, 2021 How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try … Customer Service Specialist salaries at Best Buy can range from $19,646 - $37,398. The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Average Best Buy Customer Specialist hourly pay in the United States is approximately $13.18, which is 13% below the national average. Fast learner of operation programs. I interviewed at Best Buy (McKinney, TX). 2 % They also asked certain questions that may come up by a customer, so they want to know how you would answer out to the customer. Show Salary Details. 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It was easy and simple. Apply Now Job Description: The Customer Service Specialist engages customers to provide solutions and support to ensure that no customer is left unserved. Type: Part-Time Location: San Marcos, Texas. Learn how to enable cookies. The process took 5 days. Applied Online. How to Answer: What Are Your Strengths and Weaknesses? This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. Join to Connect Best Buy. I was very nervous but once we started I started to feel not so much nervous they were very nice and respectful and they asked questions that were relevant and made it a lot easier then i thought it would be. The process took a week. The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls. Positive. What is one good and bad thing about working for Best Buy? Very smooth interview. What Does a Customer Service Specialist Do? Updated 7 days ago. Experiences relationship building and customer satisfaction. Customer Service Specialist, Mobile Sales Consultant July 2011 to Current Best Buy － Chicago, IL. Best Buy Customer Service Specialist Interview Questions. Basic questions regarding different customer-facing situations. I had an interview with a floor manager than a store manager. ), 7 of the Best Situational Interview Questions. Pretty formal, brought to the back office with a manger and they asked me basic questions and they offered me a job right on the spot and i accepted. Customer Service Specialist (Former Employee) - North Charleston, SC How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try to shift towards more online than retail sales. Your response will be removed from the review – this cannot be undone. Customer Service Specialist (430) Best Buy Mobile Sales Associate (401) Inventory Specialist (333) Best Buy Sales Associate (291) Geek Squad, Agent (CIA) (278) Mobile Sales Consultant (251) Geek Squad, Consultation Agent (229) Computer Sales Associate (204) Home Theater Sales Associate (184) Cashier (163) Sales Supervisor (161) General Manager (147) They asked the same questions regarding life goals and intentions working for best buy. In-store pickup & free 2-day shipping on thousands of items. 26 days ago. Job Security/Advancement. Average salary for Best Buy Customer Service Specialist in New York City: $12. They're looking for anyone conversational and kind. See how your offer stacks up to other pay packages and negotiate confidently. How would you help a customer whose language you don't understand? Getting an Interview. Management. 231 Interview Reviews. The process took 4 days. 85 % In Person. Check out the latest Customer Service Specialist Jobs or see Customer Service Specialist Salaries at other companies. 4.0. 78 % Neutral. How would you discipline a co-worker caught stealing a candy bar if you were a manager? 26d. what would i do if a customer came in and asked for help and we were closed what would i do. It was fairly informal. Shop Best Buy for electronics, computers, appliances, cell phones, video games & more new tech. Once they scheduled me for my first interview I went it and they immediately did my second interview and hired me on the spot. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $12 to $16 with the average total hourly cash compensation of $14. The interviewing process was relatively easy. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service … Compensation/Benefits. I interviewed at Best Buy. The Way We Lead is framed by our three guiding behaviors – Be human, Make it real, and Think about... – More. First interview was with Front end supervisor and sales supervisor. I applied in-person. Two rounds. Best Buy – Brea, CA. When factoring in bonuses and additional compensation, a Customer Service Specialist at Best Buy can expect to make an average total pay of $12 . Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. Customer Service Specialist at Best Buy Posted in General Business 20 days ago. 530 N Victory Boulevard, Burbank, CA 91502. Best Buy Customer Service Specialist Review - Good job with coworkers, lack of advancement, bad for new parents. I applied online. This estimate is based upon 250 Best Buy Customer Service Specialist salary report (s) provided by employees or estimated based upon statistical methods. Customer Service Specialist Best Buy － Newnan, Georgia. 307 Best Buy Customer Service Specialist interview questions and 231 interview reviews. I applied online. Other. Pacific Sales Customer Service Specialist. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Tips have not been reported for this role. Customer Service Specialist salaries at Best Buy can range from $9 - $18. Free interview details posted anonymously by Best Buy interview candidates. Experienced salesperson. Job Description: As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. Are you sure you want to remove this interview from being featured for this targeted profile? Posting id: 598922872. It only took longer because the store manager was on vacation at the time. Customer Service Specialists ensure a high level of customer satisfaction and perform a variety of tasks such as resolving complaints, providing instructions, answering or referring inquiries and implementing procedures. A decision is made by the general manager. $10-$13Per Hour (Glassdoor est.) Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center. Are you sure you want to replace it? How to Recycle (or Trade In) Your Old Tech. Experience 229 Ratings. Average Best Buy hourly pay ranges from approximately $10.46 per hour for Customer Service Representative to $18.00 per hour for Security Guard. I interviewed at Best Buy. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service Support … I interviewed at Best Buy (Springdale, AR) in September 2020. Customer Service Specialist (Former Employee) - Bangor, ME. Experience. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. The process took 1 day. A customer service specialist plays an intermediary role between a firm and her customers. I applied online. Forums. Your feedback has been sent to the team and we'll look into it. Describe a Time when you helped a Dissatisfied Customer. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Shared best practices for sales and customer service with other team members to help improve the store's efficiency. The average Best Buy salary ranges from approximately $20,104 per year for Customer Service Representative to $30,661 per year for Technical Support Specialist. ), 7 of the Best Situational Interview Questions. May 13, 2019. Save Job. He/she will be the first port of call for a firm's customers or guests. Glassdoor will not work properly unless browser cookie support is enabled. “The prices seem okay if you are single, but if you are planning on adding on a spouse, you will have no money left in your paycheck...”. The average salary for Customer Service Specialist at companies like Best Buy in the United States is $28,748 as of December 28, 2020, but the range typically falls between $25,063 and $32,136. You will also assist customers with learning about and purchasing the latest technology products to meet their needs. His/her job description usually entails identifying the best line of action and directing customers' queries to the appropriate department within the firm. This job brought to you by eQuest. 8 Questions You Should Absolutely Ask An Interviewer, Customer Service Specialist salaries ($26k), Asset Protection Associate salaries ($22k), Customer Service Representative salaries ($25k), Multi Channel Sales Associate salaries ($37k), Customer Service Specialist Jobs at Best Buy. Best Buy – … See if they're hiring! I interviewed at Best Buy (Portland, OR) in November 2020. I applied online. Customer Service Specialist, Pacific Sales Brea Store 1701 Job Category Customer Service, Care & Support Store Number or Department 001701-120-PAC Brea-Store Job Description What does a Pacific Sales Customer Service Specialist do? Trained 2 new employees quarterly. Prevented store losses using awareness, attention to detail and integrity. Works with several clients to ensure their satisfaction. Took a few weeks to call me after the application. This will replace the current featured interview for this targeted profile. 8 Questions You Should Absolutely Ask An Interviewer, The Ultimate Job Interview Preparation Guide, Customer Service Specialist Jobs at Best Buy. The typical Best Buy Customer Service Specialist salary is $24,566. The typical Best Buy Customer Service Specialist salary is $12. 8 % Getting an Interview 231 Interview Reviews. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Fairly easy and quick process. It was about a fifteen minute interview about the company and how it would benefit you as a person and as an employee working for Best Buy. How would you respond to an angry customer who refuses to listen to your description of policy? View this and more full-time & part-time jobs in Woodland hills, CA on Snagajob. As a CE Specialist, you will be responsible for creating … How to Recycle (or Trade In) Your Old Tech. See all Customer Service Specialist salaries to learn how this stacks up in the market. The average hourly rate for Customer Service Specialist in companies like Best Buy range from $12 to $15 with the average hourly pay of $14. Based on 27 salaries posted anonymously by Best Buy Customer Service Specialist employees in New York City. The typical Best Buy Customer Service Specialist salary is $12. Glassdoor will not work properly unless browser cookie support is enabled. They asked a lot of questions about past experiences and personal goals. Best Buy. Please describe the problem with this {0} and we will look into it. 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It’s what sets us apart. Job Work/Life Balance. Salary information comes from 286 data points collected directly from employees, users, and past and present job … Customer Service Specialist Resume Examples. 7 % Employee Referral. Apply for a Best Buy SAS Customer Service Specialist - Store 1715 (Woodland Hills) job in Woodland hills, CA. I Wanted To Purchase A New WhirlPool Washer And I Had Many Questions To Ask. 5 % More. Check out the latest Best Buy Jobs, Our culture. Do you have any customer service experience? Would you like us to review something? I interviewed at Best Buy (Jersey City, NJ). Job Culture. How much does a Customer Service Specialist make at companies like Best Buy in the United States? Listening to a customer's needs and desires and catering a solution to them, working registers and the various data systems, maintaining clean work areas, and training new members of the staff to the various policies and need-to-knows of our organization. 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